Welcome to Island West Resort
Temporary Access Changes – Waterfront Drive Project-update May 2026
We would like to inform our guests that a municipal project is underway to replace the existing lift station on Hemlock Street with a new facility on Waterfront Drive.
Throughout most phases of construction, Resort guests will continue to have access to Waterfront Drive and will be considered local traffic. However, there will be a small number of days during lift station installation when access to the campground and the connecting road between Waterfront Drive and Bay Street will be temporarily closed.
These closures will be limited in duration. Advance notice will be provided, and the District will work with us to schedule them at times that minimize disruption. During these periods, guests will be asked to access the Resort via Bay Street.
These temporary measures are necessary to ensure the safety of both workers and guests. We appreciate your understanding and cooperation.
Please call us at 250-726-7515 and leave your brief messages or email us at fish@islandwestresort.com (recommendation) Please give us at least 48 hours to process your requests if you'd like to cancel or modify a booking.
Wishing you and yours happiness and health,
Island West Resort Management
Please take note of our policies while staying with us.
Check out time is 11am - Late check outs are not available.
Check in time is 3pm - Early check ins are unavailable.
Note: Advance bookings for Motel Rooms , Moorage and RV sites will be accepted beginning October 1 of each year.
Cancellation Policy:
Motel: Bookings must be canceled 7 days prior to arrival date to receive a full refund less a $30 cancellation fee. There are no refunds for early check outs under any circumstance and the full amount of the booking will be charged.
Marina and RV: Bookings must be canceled 30 days prior to arrival date to receive a full refund less a $30 cancellation fee. There are no refunds for early check outs under any circumstance and the full amount of the booking will be charged.
Pets: Are welcome on the property but must be leashed at all times. It is also the responsibility of the owner to clean up after the pet. We have pet friendly rooms available upon request however if a pet is found in a non pet friendly room a $100 fee will be charged.
Smoking: Smoking is not permitted in any of the motel rooms. Ashtrays are available outsite however, smoking must occur away from all open doors and windows to ensure it does not enter any rooms.
Additional Fees:
A $100.00 fee applies to having to clean up after owners pets
A $100.00 fee applies to any person cleaning fish in their room
A $300.00 fee applies to guests smoking in rooms
Only authorized vehicles are allowed to be parked in the motel parking lot. Boats and trailers are not permited in the Motel parking area and will be towed if they are not in our boat and trailer storage area.